Shipping & Return Policy

Shipping

Where we ship. We ship from our facility in Niwot, Colorado to addresses in the United States (including Puerto Rico), the United Kingdom and Australia. Some products cannot be shipped to certain states. If an item in your cart cannot ship to your address, you will be told at checkout.

Processing time. Orders ship within 48 hours of being placed.

Delivery time. Orders within the United States typically arrive within 5 to 7 days of shipping. International delivery times vary by destination.

Shipping rates. Available shipping options and their costs are shown at checkout before you pay.

Tracking. You will receive a tracking number by email, usually within 2 to 3 days of placing your order. If you have trouble tracking your order, contact us using the details below.

Returns and Refunds

30-day satisfaction guarantee. If you are not fully satisfied with your purchase, you may request a full refund of the purchase price within 30 days.

How to request a refund. Contact us directly to start a refund. Please include your order number and the email address used to place the order.

Exchanges. Exchanges are handled under this Return Policy. Contact us and we will help you find the right product.

Contact Us

One Farm by WAAYB
6315 Monarch Park Pl, Niwot, CO 80503
Email: [email protected]
Phone: 720-340-2438